This address is for returns only there is no store front 

(714)553-8080 From The USA ONLY  (We Are Pacific Standard Time.)

International Orders please use email 

This page will answer 99% of your question please read before emailing that way I can help those with Technical issues Faster.  

Email Us at  Dave@Glide-Slope.com

Current Glide-Slope.com Shipping Rates

And requirements 

Important when ordering make sure to use the Bill to address. And the ship to option  if wanting to ship to a different address if they show different when we go to verify your Credit card you will be emailed to provide the right address (your order will not ship Guaranteed)   

International Shipping guidelines

Canada and Europe this this does not apply but can be requested

Do to Great losses International order over $50.00 require a Scanned email copy or faxed 

copy of you credit card front and back, And a copy of the address portion for your credit card statement. Showing the credit card # and address for verification. 

( it must be the same as the Ship to address)

All Asian Countries required this on all orders

fax #     1(925)892-0465

(This only has to be done once unless shipping are credit card info changes) 

note if a International order is lost  we require 60 Days for the United States post office

to have a chance to find it be for issuing refund   

United States Shipping Info & guidelines

We usually ship all items next day unless noted we are 99% in stock at all times

Important when ordering make sure to use the Bill to address. And the ship to option  if wanting to ship to a different address if they show different when we go to verify your Credit card you will be emailed to provide the right address (your order will not ship Guaranteed)

Again For your protection, the billing address on your order must match the billing address that your credit card company has on file for you. This helps make sure that you are the only one using your credit card.

A note if you order by priory mail on Friday, We will ship item on Monday and if your on the east coast you should get it Wednesday. (USPS Priority Mail 2-3 Day Shipping is not Guaranteed) 

(We do not ship Sat. or Sun.)

Paying by Check Are money Order  (USA only)

Is simple just write down to items you want, Make sure to include QTYs. California residents must include 7.75% Tax. Note Sending A USPS money order will be  treated as cash.  All other checks and money orders will be Held till check  or money order clears. Please Include you choice of  shipping method and shipping and  handling charge, see rates above.

FIRST TIME BUYER (FTB) $5.00 DI$COUNT OFFER

We are offering all first time buyers (FTB) $5.00 off of their next order with us.  Why are we doing this?  It's simple, we want your repeat business.  We know that once you shop here, you won't want to shop anywhere else.  Your $5.00 discount offer number and info will be included with your first order you receive from us.  We have made it easy.  Just include this number on the online order form of your next order (second order) to get your $5.00 discount.  (There is a section on the online order form for this number.)

There are only a few things that we ask:

1.)  Your initial order (first order) must total at least $40.00 before S/H of shippable product to qualify for this offer.

2.)  Then re-order from us at any time within the next 2 months and and spend at least $40.00 before S/H of shippable product.  We will then apply your $5.00 discount to your order.

That's it.  It's that simple to get your $5.00 FTB discount

Glide-Slope.com  Return Policy's

If you have a problem with an item purchased from us, please Email at  Dave@Glide-Slope.com  and we'll do our best to get you back in the air! If your purchase arrived damaged, Or is not what you ordered or is defective, please Email us at  Dave@Glide-Slope.com and we will replace it with same item immediately. If you like, unopened software may be returned for store credit or exchange, not including shipping charges. Opened software is not returnable unless proven defective. Defective software may only be exchanged for the exact same item. And must have prior approval with a Return Merchandise Authorization number from us (RMA).  This number must be printed on your shipping label and you must include a copy of your original order with your return. You can do this by e-mailing us at  Dave@Glide-Slope.com Hardware may be returned for store credit or exchange, not including shipping charges. Shipping charges are not refundable. All sales must be considered final.

Please be sure your Computer can handle Flight sim add on's before opening.

Opened software is not returnable unless proven defective. Defective software may only be exchanged for the exact same item.

Security on our website

You Can Trust
 

All online transactions at Yahoo! Stores are handled with industry-standard SSL encryption.

When you enter your credit card number into the order form, it is transmitted across the Internet in an encrypted (scrambled) form, then decoded when it gets to us.

For added security, we also encrypt the credit card number when it is stored on disk, and when we forward it to the merchant.

If you are not the kind of person who worries about being hit by lightning as you're crossing the street, you probably don't have to worry that your credit card number will be intercepted on the way to a secure Web site. According to CNN,
 
"The prevalent opinion...is that on-line credit card use is actually no riskier for consumers than traditional "low-tech" transactions."

We order products online all the time, both as a company and as individuals. When we use a credit card to buy something online, we feel at least as safe as we would using one in a store or restaurant